terms of service

Responsible Party

Gian Luca Sambiasi
Ludwig-Erhard-Str. 18
20459 Hamburg

Phone: +49 (0) 163 1837807
Email: support@azeclo.com


Scope and Acceptance
These Terms and Conditions (“Terms”) govern your use of the online store and services provided by azeclo. By accessing or using our website and services, you agree to comply with and be legally bound by these Terms. If you do not agree with any part of these Terms, please do not use our Services.

You confirm that you are at least 18 years old or have obtained consent from your legal guardian to enter into this agreement.


Account and Security
To use certain features or to make a purchase, you may be required to provide personal information. You agree that all information you provide is accurate, current, and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately of any unauthorized use.


Products and Descriptions
We strive to present our products accurately on our website. However, due to device settings and screen variations, actual product colors and appearances may differ. We reserve the right to modify or discontinue any product at any time without prior notice.

Product descriptions, pricing, and availability are subject to change and may vary between our online store and any physical or third-party retailers.


Orders and Contract Formation
Your order constitutes an offer to purchase. azeclo reserves the right to accept or decline orders at its sole discretion. Orders are only considered accepted once payment has been successfully processed and an order confirmation is sent to you.

Please review your order carefully before submission, as cancellations or changes may not be possible after acceptance.


Pricing and Payment
All prices displayed on the website are in Euro (€) and do not include shipping costs. Shipping costs will be calculated and added at checkout based on your delivery address and chosen shipping method.

Any customs fees, import duties, or taxes for international orders are the responsibility of the customer. Payment must be made in full at the time of ordering using the payment methods provided. By submitting your payment information, you authorize us and our payment partners (e.g., PayPal, Shopify Payments) to process your transaction.

You guarantee that the payment method you provide is valid and that you have authorization to use it.


Shipping and Delivery
Shipping times provided are estimates only and are not guaranteed. We are not liable for delays caused by carriers, customs, or circumstances beyond our control.

Once the products leave our warehouse and are handed over to the carrier, the risk and ownership of the goods pass to you.


Returns and Refunds
You have the right to withdraw from your purchase within 14 days of receiving the goods without giving any reason. To exercise this right, please notify us using our contact details and return the products in their original condition.

Return shipping costs are generally borne by you unless the product is defective or incorrect. Refunds will be processed promptly after receipt and inspection of the returned goods, according to applicable laws and our refund policy.


Data Protection and Intellectual Property
Your personal data is handled in accordance with our Privacy Policy, which explains how we collect, use, and protect your information.

All content on this site, including trademarks, logos, designs, images, and texts, is the property of azeclo or its licensors and is protected by intellectual property laws. Any unauthorized use is prohibited.


Liability and Warranty
Our products are provided “as is” without warranties of any kind, except where legally required.

We are liable only for damages caused by intentional misconduct or gross negligence, limited to the foreseeable, typical damage. Liability for slight negligence is excluded unless essential contractual obligations are breached.

Please refer to the applicable statutory warranty rights for more information.


Third-Party Services and Links
Our site may contain links or offer access to third-party websites or services. We do not control these and are not responsible for their content, policies, or practices. Accessing them is at your own risk.


Feedback and User Content
By submitting feedback, reviews, or other content, you grant us a worldwide, royalty-free, sublicensable license to use, modify, and publish your content for any purpose related to our business.

You confirm that your submissions do not violate any third-party rights and comply with applicable laws.


Termination and Changes to Terms
We reserve the right to suspend or terminate your access to our Services at any time without prior notice for breach of these Terms.

These Terms may be updated or changed at our discretion. Material changes will be communicated via our website or email. Continued use of the Services constitutes acceptance of the updated Terms.


Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions remain fully effective.


Governing Law and Jurisdiction
These Terms are governed by the laws of the Federal Republic of Germany. The exclusive place of jurisdiction for any disputes is Hamburg.